Building a bridge of dialogue and understanding

Many of us work with people from different cultures either within an organisation or across physical borders. But we do not have the education to build, nurture and sustain a bridge of dialogue and understanding. When relationships with our teams, business partners or customer base falter, the entire business suffers. We are somehow expected to get on - perhaps because in most global businesses everyone speaks English. But using a common language is only the tip of the iceberg. Like with any building work, we need tools that help us create a bridge that can withstand the natural ups and downs of everyday business and life. Why build a bridge When we find ourselves part of the dominant cultur

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